Greeting Cards FAQs

Product Info

How do I order greeting cards from you?

Easily! Visit the Shop, click ‘Add to Cart’ on all the cards you want to order, and then click the checkout icon in the top right-hand corner. You will then be taken to a secure checkout page. If you have any problems please do contact me.

Does every greeting card come supplied with an envelope?

Yes, every greeting card comes with a matching envelope to send onto your loved ones. The majority of cards are supplied with a kraft brown recycled envelope, but some are supplied with a white envelope. Please check the product description of each card you are buying in the shop to see which envelope will be supplied.

What size are your greeting cards?

I stock a range of different sized greeting cards. The square cards, like this Bring On The Cake Birthday Card, are 140mm x 140mm. The envelopes supplied with these cards are 150mm x 150mm. The landscape rectangular cards, like this Botanical Dad Father's Day Card, are 148mm x 105mm. The envelopes supplied with these cards are 162mm x 114mm. The portrait rectangular cards, like this For My Amazing Mum Mother’s Day Card, measure 105mm x 148mm. The envelopes supplied with these cards are 114mm x 162mm.

Are the cards blank inside?

Yes, every greeting card is blank inside for your own special message.

How much do the cards cost?

Each card is £2.95. You can save money when buying multiple cards in a single order (see details below).

Do you offer discounts?

I have a selection of multi-buy offers that are applied automatically at checkout. You can purchase any 4 cards for £10 (saving £1.80), or you can purchase any 8 cards for £16 (saving £7.60). Simply add any 4 or 8 full-price individual cards to your basket, and the discounts will apply automatically. Please contact me if you have any issues with this. 

How are your greeting cards printed?

All cards are professionally printed using a specialist greeting card printing company in Kent. They use high resolution digital presses to ensure the highest quality print and striking colour reproduction. I often get complimented on the quality of my cards, due to the high quality printing and thick card stock.

Where can I buy frames to display the cards?

Framing special greeting cards is a fantastic way to treasure them, and display them, so you can enjoy them all year round. I would recommend a 6 x 4 inch frame for the landscape rectangular or portrait rectangular cards. I would recommend a 6 x 6 inch frame for the square cards. These frame sizes are very common and can be purchased from lots of different stores. Have a look around and choose a frame design that really compliments your card! You could even gift a frame with the card, so your loved ones have it all ready to be displayed. 

Where do you get your inspiration for your card designs?

The most random places! Sometimes I think about specific friends and relatives, and design cards that I know they will love. For example the For My Lovely Dad Father’s Day Card was completely inspired by my Dad as he loves the sea. Or sometimes, a card design can be inspired by a colour palette. I was at a craft market last summer and the colours of a lady’s cardigan I saw inspired this Typographic Christmas Card - you never quite know when inspiration will strike! Sometimes I wake up in the middle of the night with an idea and scribble it down before going back to sleep. I have pages and pages of card ideas, but there just aren’t quite enough hours in the day to bring them all to life! I always welcome feedback and thoughts, so if you have any specific requests for cards you would like to see in the shop, please contact me.

What should I write inside the card?

I know for some, writing cards is very difficult. Knowing what to say, and how to make it meaningful, doesn’t always come naturally. To help with this, I have an upcoming blog series where I will be giving you loads of ideas for messages to write in cards for all sorts of occasions! To be the first to hear when these blogs are published, and get a whole heap of other exclusive content, please sign up to my free community, The Little Creative Gang.

Do you offer personalised cards?

I am currently not taking any orders for personalised card designs. Please sign up to my free community, The Little Creative Gang, to be the first to hear all the latest updates about personalised cards.


Where do you deliver?

Cards can be delivered anywhere in the UK. International shipping is currently only available to certain countries via my Etsy store. For more detailed information, please see my Shipping Policy.

Do you deliver outside of the UK?

International shipping is currently available to the US, Canada, Australia and New Zealand via my Etsy store

How quickly do you deliver?

All UK orders are sent Royal Mail First Class as standard so turnaround from clicking ‘Confirm Order’ to your cards landing on your doorstep is normally between 3-5 days depending if you order on a weekday or weekend. For more information please see my Shipping Policy.

How much does delivery cost?

Orders under £15 have a £0.95 delivery charge added at checkout. Orders are all sent Royal Mail First Class.

Orders over £15 include FREE UK delivery. Orders are all sent Royal Mail First Class.

Will I be notified when my order has been dispatched?

Yes, you will receive an email once your order has been dispatched. I aim to dispatch orders within 1-3 working days.

Can you send a card directly to my friend?

Yes of course! Please send an email to with the message you want written in the card, along with the recipient’s name and address, and we can get this organised. I can only post cards to recipients in the UK. And please don’t leave it too last minute. I aim to ship all orders within 1-3 working days, but if you send in a request the day before your friend’s birthday, it’s probably not going to reach them in time for the special day!

What do I do if my order hasn’t arrived?

All orders are sent First Class as standard and should arrive within 1-2 working days of being dispatched.

Royal Mail does sometimes experience delays during peak times, so please allow 10 working days after receiving your shipping confirmation email before contacting me about a missing order. If after 10 working days your order still hasn’t arrived, please contact me quoting your order number. Please read my Shipping Policy for more detailed information.

How are the cards delivered?

Depending on the size of your order, your cards will either be posted in a board-backed envelope, or a cardboard postal box.

Who will be delivering my order?

Your lovely postman or postlady will be delivering your order, as all UK orders are sent with Royal Mail. However, I do try to hand-deliver as many local orders as possible. So if you live in Cheltenham, you may find me wandering up your garden path with your cards!

Refunds and Enquiries

How can I contact you?

Please visit the contact page if you have further queries. I aim to reply to messages within 24 hours on working days (Monday-Friday). So if you message on a Friday, you may not receive a reply until Monday.

Can I get a refund?

Yes, provided the card hasn’t been written in or damaged (on purpose), and the envelope hasn’t been torn. Please read the full Refund Policy to find out more detailed information.

There’s a problem/mistake with my order. What should I do?

I do my very best to ensure every order is perfect, but occasionally things can go wrong (I’m only human after all!). If you have any issues or concerns with your order, just contact me and I will sort it out.


How can I dispose of the compostable sleeves the cards are packaged in?

The clear sleeves the cards are packaged in are completely plastic-free and compostable! This means they can be put on your compost heap at home, or be put in your food waste caddy, and will naturally decompose. Please note that some of my cards are still supplied in recycled plastic sleeves, so do check the product description to ensure your card has been supplied with a compostable sleeve before disposing of it on your compost heap or in your food waste caddy. Please read my full Sustainability Promise to find out more.

Are all your cards printed on recycled card?

All cards are printed on FSC certified card, and have been designed and printed in the UK. The majority of cards are printed onto recycled card, but please do check the product description of the card you are buying in the shop to see what card it is printed on.

Are your cards eco-friendly?

I do all I can to ensure my greeting card business is as eco-friendly and sustainable as possible. You can read about everything I do to be eco-friendly in my Sustainability Promise.

If your question hasn't been answered on this page, please do contact me and I’ll be more than happy to help you! Jess x